Terms of Service

Last updated: May 19, 2026

By using emotionalsupport.ca you agree to these terms. If you do not agree, please do not use the site.

Products

All products are printed on demand. Descriptions and mockup images are representative. Actual colours may vary slightly due to monitor calibration and print production.

Returns

Because every item is printed on demand specifically for you, we do not accept returns or exchanges for sizing or preference. All sales are final.

Damaged or defective items: If your order arrives damaged, defective, or misprinted, contact us at hello@emotionalsupport.ca within 30 days of delivery with a photo of the issue and your order number. We will arrange a free reprint or full refund at our discretion.

Wrong item received: If you receive the wrong item, contact us at hello@emotionalsupport.ca within 30 days and we will make it right immediately.

We stand behind every product we ship. If something is wrong, we fix it — no hassle.

Intellectual Property

All character designs, artwork, and branding on this site are owned by Emotional Support Animal Co. You may not reproduce or redistribute them without written permission.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use of this site or our products beyond the value of the order in question.

Contact

Questions? Email hello@emotionalsupport.ca.

Back to Emotional Support Animal Co.